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Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

  • All orders are subject to availability and confirmation of the order price.
  • Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
  • We assure you that all products sold on icreate are brand new. In case the product you have received is 'Damaged', 'Defective' or 'Not as Described', our Free & Easy Returns promise has got you covered.
  • Possible resolution could be Replacement, Exchange or Refund, backed by the 30 Day Replacement Guarantee.
  • Replacement is subject to availability of stock with the Seller. If the product is out of stock, you will receive a full refund, no questions asked.

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

  • Lack of authorization for any transaction/s
  • Exceeding the preset limit mutually agreed by You and between "Bank/s"
  • Any payment issues arising out of the transaction
  • Decline of transaction for any other reason.

All payments made against the purchases/services on Website by you shall be compulsorily in Indian Rupees acceptable in the Republic of India.

Payment Facility for Buyers:

  • You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract with the Seller to purchase the products and /or services from the Seller using the Payment Facility, and You shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.
  • You, as a Buyer, may agree with the Seller through electronic communication and electronic records and using the automated features as may be provided by Payment Facility on any extension / increase in the Dispatch and/or Delivery time and the Transaction shall stand amended to such extent.
  • You, as a Buyer, shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is earlier. In case you do not raise a refund claim using Website features within the stipulated time than this would make You ineligible for a refund.
  • Refund shall be made in Indian Rupees only and shall be equivalent to the Transaction Price received in Indian Rupees.
  • For electronics payments, refund shall be made through payment facility using NEFT / RTGS or any other online banking / electronic funds transfer system approved by Reserve Bank India (RBI).